Zolindu FAQs
 

Zolindu FAQs

FAQs

How can I track my order ?

  • You may track your parcel by selecting the Track Order link in the footer below and entering your order number and shipping zip code. If you do not know your Oorder number, please write to us Care@Zolindu.com and we will be happy to assist you. Upon entering your Order number and shipping zip code, it will allow you to view a summary of your Order.

How do I check my order status?

  • If you’re registered on Zolindu.com simply Login to “My Account” page to see when your order was placed, the date your order shipped from our warehouse, and other all stages in the process. If you used the guest checkout option, you can keep track of your order after it’s shipped by referring to the shipping confirmation emails sent to you. If you need any clarification prior to the shipment, please write to Care@Zolindu.com we will always be happy to help.

Can I call to place my order?

  • No. At this time we are not able to take your orders over the phone. However, if you are facing trouble placing your order, please get in touch through Email.

I have a promo code. How do I use it?

  • During checkout, you will see the " Enter your coupon code if you have one." field. Enter your code and click "Apply Coupon".

Can I use multiple Promo Codes?

  • No. Only one Promo Code can be used in one Order. You cannot combine multiple Promo Codes with other offers applied to the cart.

Why create an account for Zolindu.com?

  • Creating an account makes the shopping and checkout process easier and faster. Once you sign up, you’ll get priority and instant access to shop Zolindu.com. You can also keep your desired items in Wishlist or reserve items in your cart for a specific duration of time. Moreover you will out of those few who will know first about new arrivals, special offers, and so much more!

How do I change my password?

  • Go to My Account
  • Click on the "Profile" tab
  • Enter both your current and new passwords, confirm, and click "Update My Password"

I forgot my password. What do I do?

  • Follow these steps:
  • Click "Sign In" at the top of the page
  • Select "Forget Password?"
  • Enter your email address, and we’ll send you a link to reset your password

What is PayPal?

  • PayPal, a leader in online payments with millions of user accounts worldwide, is the faster, safe and secure way to pay online. PayPal makes online shopping fast and smooth.

What social media sites does Zolindu.com use?

  • We are present at most of the Social engagement platforms like.. We're on Facebook, Instagram, Twitter, Pinterest, Youtube and Google+. You can find us wherever you socialize online.
  • How much does shipping cost?
  • The shipping charges may vary on product to product and also depend on ongoing campaigns or promotions . It is possible to check the estimated shipping cost at the Checkout page.

What Do I Do If An Item Is Out Of Stock?

  • We know how it feels to fall in love with a piece, only to find out it’s been sold out! Don’t stress. Sign up to receive notifications when an item is back in stock:
  • Enter your email address
  • Click “Notify Me”

 What Size Do I Order?

  • We know that every lady has her own unique shape, which means there is no foolproof way to find the perfect size when shopping online. We do provide a general sizing chart, product description, and other details on every single page to help you figure out what you need.

 

If you have additional questions, our Zolindu Care Executie will be happy to find the perfect answers whenever you write us at Care@Zolindu.com

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